Welcome to Clarteis Help Desk!
Find answers to commonly asked questions about our company and devices.
What is exciplex®?
exciplex® is an excimer lamp that emits a Monochromatic excimer light at 308 nm. This 308 nm wavelength is known to be very efficient and the best to treat auto-immune skin diseases with very limited side effects.
How does exciplex® work compared to excimer lasers?
Altogether excimer lamp has the same clinical efficiency as an excimer laser but is much less costly as it doesn't need consumables. Afterwards, exciplex® enables fast treatment sessions thanks to its large spot size and its power density emitting shots of 100mJ/s.
Is exciplex® an excimer laser?
exciplex® is an excimer lamp, it has the same technique as excimer laser; "Monochromatic Excimer Light" technology. Additionally, both Laser and exciplex® uses xenon-chloride gas.
What is the Bulb lifetime?
Clarteis has conducted extensive reliability tests on the bulb, as a result, Clarteis offers a 3 years warranty for the bulb with unlimited use.
Can patients use this device at home?
No, exciplex® is a medical device and reserved only for health professionals.
Can exciplex® be used on all skin phototypes and any body part?
exciplex® is suitable for all skin phototypes and can be used in most of parts of the body (excluding mucous area).
Is this treatment suitable for children?
Clinical studies have demonstrated the safety of use of Monochromatic Excimer Lamps as exciplex® in the treatment of children above the age of 10 years old.
Can exciplex® be combined with other treatments?
Many dermatologists around the world have successfully combined exciplex® with different technologies (topicals, Erbium Laser, Microneedling etc.).
Are there relapses following exciplex® treatments?
exciplex® cures the symptoms of the disease, hence relapse can occur. It is the case of all treatments available on the market.
What are the side effects with the exciplex® treatment?
exciplex® has limited side effects. Erythema and Hyperpigmentation can occur and last for a couple of weeks.
What are the contraindications with exciplex® treatment?
Skin dermatoses with Kobner phenomenon, Lupus erythematous, Hyper-photosensitivity, Melanoma and non-melanoma skin cancers, Drugs with photosensitizer side effect, Pregnancy.
Is it safe around the eye?
Yes, the treatment is safe. To treat eyelids, the patient has to close the eyes — no need for eye shields.
Is exciplex® a painful treatment?
No, the treatment is painless. Patients might experience a warm sensation during the treatment.
How much does one treatment cost?
Treatment price varies from one country to another. Please contact your doctor to obtain more information.
Is exciplex® covered by health insurance?
It depends on the country. For instance, in France, the treatment is reimbursed around 19€ per session.
I have redness after my exciplex® session, is it normal?
Yes, erythema is the skin reaction we are looking for with the treatment. Erythema should persist during 24 to 48 hours. If it lasts longer, contact your doctor.
Is there a risk of cancer with exciplex®?
There are many clinical studies demonstrating that there is no risk given the dosage and frequency of the Excimer light exposure. Indeed the cumulative dose on the face is 1600 joules and 3000 joules for the body to reach a risk threshold, hence, we can do up to at least 1000 sessions with exciplex®.
How many sessions do I need?
It varies from one patient to another. As an average, a vitiligo patient might need between 30 to 40 sessions. This is just an indication and each patient is different. However, there is no maximum number of sessions.*